The Live Chat feature, highly customizable to suit your brand, is a robust tool. It enables website visitors to interact directly and instantly with users via a webchat loaded with features—all from a centralized dashboard.
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Webchat is a feature that enables website visitors to interact directly and instantly with users via a web-based chat system. This highly customizable tool is accessible from a centralized dashboard, allowing businesses to manage all interactions seamlessly. It includes robust functionalities that ensure continuous availability to clients, regardless of the time of day.
Webchat benefits businesses by enabling real-time interaction with website visitors, ensuring continuous availability to clients. It helps effectively engage and capture leads by allowing businesses to text leads even after they leave the website. Messages are routed to the lead’s mobile phone using business texting, ensuring that potential customers are not lost.
Yes, you can fully customize the appearance and functionality of the webchat. This includes options to match the chat widget to your brand’s preferences, such as customizing the avatar, color scheme, branding, and message display. This gives you complete control over how the chat appears and operates on your website.
Integrating webchat into your website is streamlined through the platform’s centralized dashboard. The process involves configuring the webchat settings to suit your business needs and customizing its appearance. Once set up, you can manage all communications with website visitors from this single interface, eliminating the need to switch between different platforms.
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