Social Media Management Service

Your social media content depends on type of your business. It can be services, products, reviews etc. We will research and bring the most suitable content for your business in our consultation process.

We will ask for reviews, case studies and photographs, so we can show your work to potential customers

You can send us written or image based content on Dropbox or Google Drive.

To create your social media strategy, it’s important we understand what you want to achieve from using social media. It can be an increase in sales, enquiries or website traffic, we can use this information and tailor a personalized strategy.

Your social media strategy will include a clear, organized content calendar. This will show each post, the contents of the post and the time it will be published. Images and digital graphics, If you have photographs or images you would like to use we will ensure these are included within your strategy.

Absolutely, we are more than happy to get you up and running. We will discuss which platforms you should be on and how they will be set up.

Absolutely! The customer service part of social media is critical. We can’t leave your adoring fans hanging!

Yes! I respond to questions and comments. Whether it’s liking a comment, or thanking someone for sharing, it’s all a part of customer service via social.

We use advanced social media software which allows us to control the scheduling over multiple platforms, all from one place. By scheduling posts in advance this gives you and us plenty of time to change or modify posts before they have been published.

Yes, because we schedule posts in advance, you can decide to alter or delete content without followers seeing it.

Once we have all the posts written and graphics/images tailored to each platform, we will then begin scheduling.

This all depends on the goals you set out for your business at start of the process. For example, we can even help to set up Google Analytics tracking and pixel on your website which gives you an in-depth analysis, both internal and external on the performance of your website.

We are able to respond to general comments or enquiries in a formal and respectful manner by directing users to contact your customer service department. If the question is something that we can’t answer, we will let you know that you have to respond to the query.

With our social media management services, you will get a monthly report that gives detailed information about your social media activity.

Yes, this can be discussed and agreed upon during the consultation process. If you want to reach a wider audience through paid advertising, we can set this up and discuss a recommended budget with you.

Boosting posts is a good way of increasing brand exposure and growing your social media following far quicker than relying on organic growth.

Absolutely! As part of the consultation process we will ask if you want to offer giveaways and can create a small plan on the dates the competitions would start and end the prizes you wish to give away.

Outsourcing social media management is an effective and efficient way of growing your online presence if you simply don’t have the time to do it yourself or you are unsure where to start. It gives you more time to engage with customers face-to-face and build stronger relationships in person.

Social media platforms we work with are: Facebook, Tiktok Twitter, Instagram, Google+, LinkedIn and Pinterest.

Not every business needs every social media platform that exists; we can help you select the platforms that will be most beneficial to your business. As some platforms are more imaged based than text based, this may play a part in your decision.